SiftHub

Description Features Permissions Security & Compliance

Get responses to queries from your company knowledge in Slack
- Ask a question to @SiftHub in a channel and get a response from connected sources
- Responses generated will only be visible to you. You will then have the option to ‘Share in channel’
- Ask a question directly in the SiftHub App on Slack as well
- Enable SiftHub bot in a channel, by tagging @SiftHub and inviting to channelDisclaimer
SiftHub uses AI language models that generate responses from your organization’s connected knowledge sources. But it may sporadically be inaccurate. Always verify critical information independently when making important decisions.

Permissions

SiftHub will be able to view:

SiftHub will be able to do:

Review the details to better understand this app’s security practices. To learn more about assessing apps for your workspace visit our Help Center.

General

Privacy & data governance

Data retention policy

Our data retention policy is as follows: 1. We retain personal data when there is an ongoing legitimate business requirement or when required by applicable laws. 2. If there is no need to retain personal data, we will either delete it, aggregate it, or securely store it and isolate it from further processing until deletion is possible. For more detailed information, please refer to our privacy policy (https://www.sifthub.io/policy/privacy).

Data archiving and removal policy

Data storage policy

At SiftHub, we have a comprehensive data storage policy that ensures the protection and management of data across its lifecycle. Our policy includes: 1. Data Retention: We conduct multiple daily backups for all data hosted on AWS or Azure cloud. These backups occur every 4 hours and are stored in diverse availability zones within the same US region. All backup data are retained for a period of 30 days. 2. Electronic Data Management: All scoped data is managed electronically. We leverage AWS and Microsoft Azure public cloud services to meet our data storage and infrastructure requirements. 3. Information Security Policies: Our documented Information Security Policies cover various aspects, including data and information controls, ensuring that all data processed, stored, or transmitted on external systems is protected.

Data center location(s)

United States

Data hosting details

At SiftHub, we host our data in AWS and Microsoft Azure data centers located in the US. These facilities offer advanced security and resilience, complying with numerous information security standards and frameworks. For more details on the physical security controls of these data centers, please refer to the following links: - [AWS Data Center Physical Controls](https://aws.amazon.com/compliance/data-center/controls/) - [Microsoft Azure Data Center Physical Controls](https://learn.microsoft.com/en-us/azure/security/fundamentals/physical-security)

Data hosting company

AWS, Azure

App/service has sub-processors

yes

Guidelines for sub-processors

https://www.sifthub.io/policy/privacy

App/service uses large language models (LLM)

yes

LLM model(s) used

Microsoft Azure OpenAI, Claude (via AWS bedrock)

LLM retention settings

The application is configured to ensure that Large Language Models (LLMs) do not retain customer data, aligning with Microsoft Azure OpenAI and Amazon Bedrock data privacy guidelines

LLM data tenancy policy

Customer data is securely isolated per data tenancy, not commingled with other tenants. Using Azure OpenAI and Claude via AWS Bedrock, it follows strict access controls, encryption, and dedicated environments, per AWS and Azure guidelines.

LLM data residency policy

Customer data is processed and stored in North America and Europe only, adhering to AWS and Azure standards, ensuring compliance with local data sovereignty laws.

Certifications & compliance

Security