PagerDuty

Beschreibung Funktionen Berechtigungen Sicherheit & Compliance

The PagerDuty platform for digital operations management revolutionizes businesses by harnessing data from a complex digital ecosystem. Over 20,000 companies trust PagerDuty to transform real-time signals into opportunities that empower teams to improve operations, deliver excellent customer experiences, and accelerate innovation. With the bi-directional Slack integration, users can collaborate seamlessly while managing PagerDuty incidents end-to-end, directly in Slack. Integration setup and authentication can be completed effortlessly, allowing users to quickly integrate PagerDuty and Slack into their incident management workflows.With PagerDuty Advance built-in, users can leverage generative AI to further enhance productivity and collaboration. PagerDuty Advance leverages data from PagerDuty and Slack to assist responders during incidents, by surfacing actionable insights and generating status updates. This ensures teams have the right information at the right time to respond effectively and efficiently.Please read our PagerDuty Guidelines for the Safe and Secure Use of Generative AI.Please make sure the answers are accurate and appropriate before using them.

Mehr Möglichkeiten, PagerDuty in Slack zu nutzen

Mit Workflow-Builder automatisieren

Verwandle mit dem Workflow-Builder* alltägliche Prozesse in Automatisierungen, ohne auch nur eine Zeile Code zu schreiben. Füge Workflows Drittanbietertools wie PagerDuty hinzu, um die Arbeit und Abläufe aus Slack heraus zu organisieren, und nutze Vorlagen für einen schnellen Start. Mehr Infos über Automatisierungen

Für PagerDuty verfügbare Vorlagen:

Neuer PagerDuty-Vorfall aus Emoji-Reaktion

Auf Hinweisbenachrichtigungen in Slack mit Emoji reagieren, um PagerDuty-Vorfälle zu erstellen

* Workflow-Builder ist nur in kostenpflichtigen Abonnements verfügbar

Berechtigungen

PagerDuty kann Folgendes einsehen:

PagerDuty kann Folgendes tun:

Überprüfe die Details, um die Sicherheitspraktiken dieser App besser zu verstehen. Mehr Infos über die Bewertung von Apps für deinen Workspace findest du in unserem Support-Center.

Allgemein

Datenschutz & Daten-Governance

Aufbewahrungsrichtlinie für Dateien

PagerDuty keeps personal data as long as required to provide the Online Services you have requested or registered for and comply with applicable laws.

Richtlinien zur Archivierung/Entfernung von Daten

You may request that we delete your account information by sending an email to [email protected], but please note that we may be required (by law or otherwise) to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). PagerDuty will respond to such requests within thirty (30) days or sooner if required by applicable law. When we delete account information, it will be deleted from the active database, but may remain in our archives for a limited amount of time. We will otherwise retain your information for as long as your account is active, as needed to provide you with the Online Services you have requested, or as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Richtlinie zur Datenspeicherung

Physical backups are taken once a day, every day, and logical backups once a week. We also take an incremental backup every 6 hours over the course of the day. All backup data are encrypted while in transit and stored off-site using AES 256 encryption.

App/Service hat Unterauftragsverarbeiter

yes

Richtlinien für Unterauftragsverarbeiter

https://www.pagerduty.com/subprocessors/

App/Dienst verwendet große Sprachmodelle (LLM)

yes

Verwendete(s) LLM-Modell(e)

Exposure to LLMs is an add-on feature which requires explicit opt-in within the PagerDuty platform. If enabled, we may utilize the following models: Claude (AWS Bedrock), OpenAI (Azure OpenAI), IBM (watsonx.ai).

Aufbewahrungseinstellungen für LLM

PagerDuty has not configured AWS Bedrock, Azure OpenAI or IBM services to retain any data, nor does PagerDuty use customer data for LLM training purposes. We are utilizing the default configuration for each model, with no retention.

LLM-Richtlinie zur Datenüberlassung

PagerDuty has not configured AWS Bedrock, Azure OpenAI or IBM services to retain any data, nor does PagerDuty use customer data for LLM training purposes.

LLM-Richtlinie zur Datenresidenz