Clockwise Inc.

United States

By default, a customer’s data is stored for the duration of his or her contract with Clockwise. Clockwise may provide the option for customers to delete data after their subscription ends. This request must be made by the customer, and Clockwise may require additional ID verification. Clockwise should hard delete all information from currently-running production systems within 30 days of the deletion request. Clockwise’s Data Deletion Policy describes how customer data is deleted in connection with the cancellation or termination of a Clockwise account. This policy applies to all data collected by Clockwise except the following data which is not deleted unless specifically requested: • data that resides in any Clockwise product or service not covered by this policy • data that resides in third-party services managed and hosted by third parties, with the exception of the company’s infrastructure provider • data that resides in Clockwise products or services that are in beta, testing, or an early access program

As part of our operations, we obtain and process information, some of which can be used to identify individuals (personally-identifiable information, or PII). Our company collects this information in a transparent way and only with the full cooperation and knowledge of interested parties. Once this information is available to us, the following rules apply. The data will be: • Accurate and kept up-to-date • Collected fairly and for lawful purposes only • Processed by the company within its legal and ethical boundaries • Protected against any unauthorized or illegal access by internal and external parties The data will not be: • Communicated informally • Stored for more than the amount of time specified in our Terms of Service, Privacy Policy, customer contracts, or other binding agreements • Downloaded to unapproved devices • Transferred to organizations, states, or countries that do not have adequate data protection policies • Distributed to any party other than the ones agreed upon by the data’s owner (exempting legitimate requests from law enforcement authorities) In addition to ways of handling the data, Clockwise has direct obligations towards people to whom the data belongs. Specifically we must: • Let people know which of their data is collected • Inform people about how we’ll process their data • Inform people about who has access to their information • Have provisions in cases of lost, corrupted, or compromised data • Allow people to request that we modify, erase, reduce, or correct data contained in our databases within legal guidelines specified by company policies or law-enforcement agencies 2021 Fillmore Street, #126 SF, CA 94115 To exercise data protection we’re committed to: • Restrict and monitor access to sensitive data • Develop transparent data collection procedures • Train employees in online privacy and security measures • Build secure networks to protect online data from cyberattacks • Establish clear procedures for reporting privacy breaches or data misuse • Include contract clauses or communicate statements on how we handle data • Establish data protection practices (document shredding, secure locks, data encryption, frequent backups, access authorization etc.)

United States

AWS

yes

yes

Clockwise LLM leverages open source LLMs such as Llama-3 and Gemma-2b

We do not user your data to train Clockwise LLM, and we explicitly do not allow Open AI or 3rd parties to use your data for training their models.

Clockwise LLM operates in a multi-tenant environment.

Clockwise LLM runs in an AWS-hosted data-center in the United States of America.

You may submit a request to delete your data using the following methods: Emailing us at: [email protected]

no

2023-07-12

yes

yes

yes

yes

yes

yes

yes

Clockwise requires users to auth in with their GSuite or M365 account.

no